Some new signs up on Exchange Street show pedestrians the link between the trains station and the buses at Kennedy Plaza:
Simple solution. Some improvements to the sidewalks, lighting and other cues to make the path obvious would be nice of course, but this does the trick for now.
Wonderful! I recognized this problem just the other day while trying to tell someone how to get to Boston from Bristol by bus/train. The instructions were easy enough until I got to “then go to the train station from Kennedy Plaza.”