Collector, Assessor, Licenses, and Vital Statistics offices will be open until 7pm, two nights per month in new City Hall initiative:
Starting [today], Wednesday, October 5, Providence City Hall will extend the service hours of four city departments until 7PM on the first and third Wednesday of every month.
The pilot program to create evening hours will enable more residents to conduct business with the city following their own workday, and is part of Mayor Taveras’ commitment to making city government more flexible and responsive to all the residents of Providence.
Departments that will be part of the pilot program include the Offices of City Collector, City Assessor, Board of Licenses and Vital Statistics. Most of the services that are available during the day will be available during extended evening hours.
“In our busy world, residents need the flexibility to conduct business with the city after the workday is done and children are in the care of another parent or family member. Residents whose schedules make it difficult to get to City Hall during the day will now be able to get a birth certificate, appeal an assessment, pay a bill and take care of other business in the evening,” said Mayor Taveras.
All services performed during the day will be available during evening hours at the Board of Licenses, in the City Assessor’s Office and the Office of Vital Statistics.
In the City Collector’s Office, residents can make tax payments, get duplicate bills, clean city licenses, and remove DMV registration blocks during evening hours. The following services will not be available during evening hours: phone inquiries, payment plans/settlements, municipal lien certificates and tax-sale redemptions. Bilingual services will be offered in the City Collector’s Office until 5:30PM during evening hours.