RIPTA has launched a Comprehensive Operational Analysis. This is an in-depth review of all the trasit services the agency provides statewide.
Like most transit agencies, RIPTA is constantly evaluating and adjusting its services and schedules throughout the year. However, most transit agencies also undertake a large, comprehensive review of this nature every 10 years or so. This will be RIPTA’s first COA effort.
For a more detail overview of the project download COA Fact Sheet #1.
Why is RIPTA performing a COA?
The COA will identify RIPTA’s strengths and weaknesses, as well as potential opportunities to create a better transit network. Completion of this effort will help RIPTA to better understand:
- Who are our current and potential customers?
- Where do our customers wish to travel?
- How is our system performing today? How can we improve?
- Are there changes that can be made within our current budget to better serve existing riders and attract new customers?
Our primary goal is to use statewide transit funding in the most effective way by gaining better knowledge of where customers want to go and directing resources where they are most needed. We hope to better serve our customers and improve mobility throughout Rhode Island.
For more information and to learn how to become involved visit: RIPTA.com/COA.