RIPTA Launches Online Transit Fare Survey
Survey Available Through May 1, 2015
Is it easy for passengers to buy tickets and passes to ride the bus? Do we offer the types of fare products they are looking for? The Rhode Island Public Transit Authority (RIPTA) wants to know how passengers feel about their fare pricing and products, and is inviting their passengers to take their Transit Fare Study Survey. It is available on RIPTA’s website now through May 1, 2015. Also, copies of the survey are available at the customer service window at Kennedy Plaza and our Commuter Resource Team will be making it available to passengers at various locations, including some Park ‘n Ride commuter lots.
RIPTA is conducting the survey as it embarks on a comprehensive transit fare study that will review all fare products as well as the rates that are charged. One of the main goals of the study – which is expected to take about four months – is to determine if RIPTA is offering the types of fare products that best meet passengers’ needs.